This task is for computers with Windows operating system only.

This task requires Edge or Chrome browser to continue.

You can use e-mail address user@outlook.com for joining.

Note: there is an extra step to start audio.

Please also double-click on the video window to make it larger.

Choose a name and click Join to see the video. Click "Join Audio ..." to also hear its sound:

You can switch off your camera:

Before testing Skype, please run this program to enable logging
(it also makes sure that the latest Skype version is installed, starting Skype installer if necessary, and deletes its old logfiles):

The program gives you a logging code when finished. Please enter it here:

Logging code:

(If the program exits without giving you a 3-digit code, then the installation has failed and you need to start it again.)

Please use Skype app to see the video, not a web browser.

Audio and video can be started by clicking the "Join call" button in Skype:

These buttons can be used to make the video window larger:

Please use the Skype Meetings App as shown below, not the Windows application.

Clicking on the full-screen button allows to see larger video.

Before testing Teams, please install it from here: Teams_windows.exe

When the app finishes installing, it will ask you to log in. You can ignore this request and close its window:

After that, please run this program to enable logging
(it also checks the installed version of Teams, deletes its old logfiles and restarts the application):

The program gives you a logging code when finished. Please enter it here:

Logging code:

(If the program exits without giving you a 3-digit code, then you need to install Teams and try again.)

Please join using the app, not on web:

Before joining you should mute the microphone and choose a name. You can also switch off your camera now.

Clicking on the full-screen button allows to see larger video.

Please use the Microsoft Teams on Web as shown below, do not switch to standalone Teams app.

You need to enable camera and microphone for the program to work.

Next mute the microphone to avoid disturbing others, and choose a name. You can also switch off your camera now.

Clicking on the full-screen button allows to see larger video.

To help us improve the calling experience, please run this program to upload Skype logfiles
(it also disables logging in Skype):

The uploader gives you an upload code when finished. Please enter it here:

Upload code:

Please press <Ctrl>+<Alt>+<Shift>+1 in the Teams window to save its logfile.
The file name is MSTeams Diagnostics Log _<date and time>.txt.
To help us improve the calling experience, please upload this file

After testing Skype, it is recommended to use the following program to disable logging in Skype: